Managed Services
Platform operations, run by payment platform engineers.
CoreInnovate takes ongoing ownership of your platform operations so your engineering team can focus on product rather than firefighting.
What's Included
What managed services includes
24/7 monitoring and alerting with defined escalation paths
Incident response with SLA-backed response times
Release governance — release readiness reviews and deployment oversight
Monthly performance and cost optimization reviews
Runbook maintenance and operational documentation
Quarterly architecture review and platform health reports
SLA Model
SLA commitments
< 15 min
P1 incident response time
< 4 hr
P1 incident resolution target
Monthly
Platform health reporting cadence
Fit
This service is right for you if...
Your engineering team is spending significant time on operational overhead rather than product development
You've had production incidents that could have been caught with better monitoring and governance
You want expert oversight of a payment platform without building an in-house platform operations team
Pricing
Managed Services pricing is scoped based on platform complexity and SLA requirements. Contact us for a tailored quote.
Discuss Your Requirements